Tag Archives: Brother Printer customer support

17Jun/18

How to resolve a Brother Printer when the Computer is Offline?

Often Brother printer users search the web looking for solutions to fix common errors to help them get back to work. If you are looking for ways to Resolve a Brother Printer when the Computer is Offline, look no further. Here you can find the necessary information to resolve the errors.

Types of Brother Printer Errors:

Brother printers are globally choosing but the somehow the set of problems always seem to expand with every new model. To Resolve a Brother Printer when the Computer is Offline, dial our Brother Technical Support and find the right solution with us. These problems can happen anytime and interfere with your work. Below listed are some of the most common issues you can face while using a Brother Printer.

  • Problems with the cartridge. Issues with the onboard cartridge is a pretty well-documented issue and can be triggered at any point in time and for some of the most simple causes.
  • Carriage springs not working properly. Every printer has a carriage on which the cartridge is attached but sometimes has problems returning to the original position post print jobs.
  • Brother printer driver related problems. Yes, your Brother printer to has its own driver which you should always keep updated to avoid system/process related errors.

So if you are struggling to fix any of these errors and looking for ways to fix them, you can try out the guide below.

Effective steps to Resolve Brother Printer When the Computer is offline:

Brother printer being offline when you are ready to take necessary prints can be a real reason for frustration. Following these easy methods, you can quickly Resolve a Brother Printer when the Computer is Offline and get back taking prints with ease.

  • Make sure the printer is connected to your PC as per directions. It’s important to connect the required cable at proper places to avoid issues.
  • Start the Brother printer admin or use to control panel to access Devices and printers and then access the dashboard.
  • Click to see what’s printing ie the current Print Queue
  • Then, access the printer drop-down menu and remove the check mark beside the option Use Printer Offline.

Connect with our experts to fix problems with your Brother Printer:

If you simply just can’t resolve the problems on your own you can avail our services. Connect with our of excellent Brother Printer Customer Service team and we will surely help you out with the required solutions.

13Jun/18

How to clear error message Print Unable 32 ?

Brother printers are one of the best in the service with great performance and durable features. The device is workable enough to function under moderate conditions with preset temperature in accordance with individual toner adaptation. Brother printer is a blessing for good quality printing and convenient usage for both office and personal place. Although the machine is reliable enough to print within no time, at times it may also bring a few complications that are unable to suit your needs.

The most common types of errors that users face while using Brother printers is “Print unable 32” and “Machine Error 32”. The pop up messages with error codes “Machine Error 32” along with “Print Unable 32” arises when there is any paper glued beside the drum unit. In that case, you can Clear error message Print Unable 32 easily by verifying. You can call Brother Tech Support for the Immediate solution.

For that, simply proceed as per the following steps-

Step 1: Switch off the power button present on the right-hand side of the machine.

Step 2: Release the front cover by pressing onto the Brother logo, this will open the front cover.

Step 3: Take out the drum units by pressing the green handle and lift it out. Make sure to leave the gray lock handle in the shape of the lever from the left side.

Step 4: After you have completely removed the drum unit, check for any paper strips or labels present inside it.

Step 5: Pull out all the four cartridges from inside the drum unit and repeat this process until all the toner cartridges are removed successfully from their place.

Step 6: In the vacant slots, check for any parts or pieces of torn papers or labels and remove them manually. Check the entire place for better assurance and put all the removed parts back into their original place.

Dial +1-844-828-5593 to Get in touch with us to avail instant support:

However, if you are unable to fix the trouble on your own, then you need expert Brother Printer support services. We can help you out with the same. Talk to us at our Brother Printer Customer Support Number.

13Jun/18

How to resolve Brother Scanner not connecting to mac?

If you are using a Brother Scanner on your Mac device, you must have come across the connection problem frequently. Sometimes, the scanner doesn’t get recognized by your Mac device and that creates a conflict. As a result, your scanning work gets stopped right there and you seem to look for an effective solution for your resolve Brother Scanner not connecting to mac. To get rid of the situation immediately, dial our Brother Technical Support and find the right solution with us.

Resolve Brother Scanner Not Connecting To Mac Problem With The Following Steps:

Technical problems should be removed completely, after getting the first sign of its occurrence. Follow the steps mentioned below and find the positive result immediately. Try them accordingly and settle down your connection issue.

Check Your Connection:

  1. Firstly, check the IP address of your Brother Scanner.
  2. Go to the Network Utility on your Macintosh device.
  3. Select the “Pink” button from the window and enter your Scanner’s IP address.
  4. Click on “send only_pings” and replace the value to 4.
  5. Now tap on the “Ping” button to the right.

Check if your Scanner is power on and reflecting no error:

Switch on your Scanning machine if the LCD shows a blank screen. If the power button doesn’t work, make sure it should be plug into the wall outlet. After that, take a look at the LCD and verify if there is an error message reflecting on it. If you find an error, troubleshoot and remove that particular error.

Time To Configure Your Scanner:

Go to your Device Selector and configure your scanner accordingly. In case you are unable to resolve Brother Scanner not connecting to mac and handle the Scanner settings, connect with our Brother Scanner Support Number and find necessary steps to do that.

If this method doesn’t work for you, you may also try these steps and check if the Scanner is working correctly.

  • Configure your software firewall.
  • Verify your network scan settings.
  • Make sure your scanning feature works.

Ensure your router allows Bonjour communication.

Dial +1-844-828-5593 to Get in touch with us to avail instant support:

For resolving connectivity issues, reach us at our Brother printer helpline number. Do not panic upon resolving Brother Scanner not connecting to mac, You can call us at our Brother Printer Customer Service +1-844-828-5593 to avail easy solutions from our skilled experts to solve this issue quickly.

12Jun/18

How to Fix the Paper Feed on a Brother Printer?

If you are also struggling with the paper feed issue with your Brother Printer, this article might turn out to be helpful for you. Just like every other technical device, your printing device may also go through a few problems frequently. Our Brother Printer Repair Service has the right solutions to Fix paper feed on a Brother Printer.

Solutions To Fix The Paper Feed On A Brother Printer:

Follow the instructions below and make your printer work perfectly for you again-

  1. Turn off your printer and disconnect it from the wall outlet.
  2. Remove the paper tray from your printer and clean the separation roller and the pick-up roller surface.
  3. Make sure you are cleaning the roller with a microfiber cloth and water. Don’t use any rubbing alcohol or cleaning solution while cleaning.
  4. Now, reassemble the printer and plug in the power cord back into the wall outlet. Restart the printer and check if the problem is gone.

On the other hand, there are two more methods that you can try if you are still unable to remove the problem. Take a look at them:

  1. Clear all the twunk, twain and .mtx files that you have saved in your temporary folder.
  2. Use CCleaner to clean your computer’s registry.

Once you complete these two methods, restart your printer and check if your paper feed issue is fixed. Most of the time, the problem gets resolved by following the whole procedure. But if there is still a problem, we have our helpline number constantly open for you.

Grab 24*7 Brother Printer Tech Support Number For Immediate Solutions:

If you are unable to fix paper feed issues it is mandatory to call us at Brother Printer Customer Support Number +1-844-828-5593 to avail perfect solutions from our Brother experts Technicians.

08Jun/17

How To Fix Error 46 on Brother Printer?

If you receive Error 46 on Brother Printer screen while you are working? Then don’t worry about it.  This error indicates that the ink absorber pad is full and requires replacing it.The ink absorber contains dried and liquid ink after it purges from the print head. The absorber is intended to carry enough ink, the expected (the whole time) life of the printer. But often it obtains full depending on the number of times the print head is cleaned.

Have a look at some situations when the printer head cleans itself automatically:

  • At the time, Brother Printer performed the initial purge.
  • When the print head is not capped completely, and the printer will run an automatic cleaning.
  • When the Printer is not being used, it will default to a sleep mode that consumes very little energy.
  • When the printer is powered off, and empty ink cartridge is replaced.
  • When the printer is powered ON, without any use for 40-45 day, then print head will be cleaned automatically.

Easy Methods to Fix Error 46 on Brother Printer:-

Method1: Pull Out and Put Back the AC Plug

  • First, pull out the AC plug, and then put end the AC plug until pressing down the “Menu” button for 15 -20 sec.
  • Through the above step, you will enter the “Maintenance mode” and “error 46” pops up show.
  • Next, choose 8 via using the arrow buttons, and press on “OK”. Then choose “0” and then “OK” button.
  • Then you will see “Message 00:00 00:01” OK appears.
  • Now push the “Mono” button 20-26 times while you see PURGE: xxxxx.
  • Then choose 2, hit “ok”, then select 7, hit “Ok”, then select 8, press “OK”, and then select 3, hit “OK”.
  • Purge the counter indicates: purge: 00000
  • Then switch off the Brother printer, and then switch it ON.

Method2: Reset the Ink Counter

  • First, press “Menu” button, and then “Mono” Start one by one, followed by up arrow key four times.
  • Then enter maintenance mode 80, by clicking the “UP/Down” arrow key and push “OK” key and then select 0 and push “OK” key.
  • Next, press blue “MONO” start button to choose PURGE.
  • Now it’s time to use the UP down key and choose reset code 2 and tap “OK”, then 7 and tap “OK”, then choose 8 and tap “OK”, and then choose 3 keys and tap “OK” to reset the counter to 00000.
  • Press “Stop/Exit” key in order to go to the root of maintenance mode.
  • Next, enter code 9,9 to exit maintenance mode.
  • Then choose 9 and hit “OK” and then choose “9” again and hit “OK” button.

By the following methods, you can definitely fix your issue efficiently.Still, if you have any confusion or doubt, then you can contact with our Brother Printer customer support team for immediate help & guidance.  Our technical experts are available 24×7 days for support.

21Apr/17
How to solve Brother HL-6180DW Control Panel Key not responding Problem

How to solve Brother HL-6180DW Control Panel Key not responding Problem

Among many you came across Brother HL-6180DW control panel key not responding problem. Brother HL-6180DW is machine manufactured for all and wide range from small workgroups to medium organizations with printing features of all-in-one device. The machine was made for performing heavy duty printing as well. The device uses TN780 super high yield toner cartridges that print 12000 pages. With the same capacity, frequency and high –volume printing makes it more prone to mechanical and network issues arrival common. Get Brother Printer Technical Support for the mentioned issue and get resolved under the trained technicians:

Brother HL-6180DW Control Panel Key not responding fixed via following the below mentioned steps:

Step 1: Restart the device

Unplug the Brother HL-6180DW printer as disconnecting the device for some time say for approximately 30 seconds. Switch power back on.

Step 2:  Check for LCD display

Look for the display showing date, time along with other options. If yes proceed to next step

Step 3: In case LCD display is blank check for the power supply wire if it is properly connected or not. You might require plugging in directly on a wall socket using surge protector.

Step 4: Test for key response

Carry test for the Control panel key by pressing the dial pad and see if it responds accordingly on the LCD display

Step 5: If you receive no response from the control panel key on the LCD display, massage each key in circular motion which will force any possible stuck keys.

Step 6: Run the test again by pressing any key on the dial pad.

After the above steps performed and still keys are not working it is high time to get in touch with Brother Printer Customer Support Number USA @ +1-844-828-5593 (toll-free) for the proper guidance from the trained technicians.  As there may be chances after you have tried your best to solve the control panel key not responding issues. It is always better to get basic troubleshooting done under the proper guidance of the experts how actually work frequently with such issues. Get the problem resolved and enjoy your printing.

11Jan/17
manual-installation-of-a-brother-printer-on-a-macbook-with-mac-os-x-operating-system

Steps for manual installation of a Brother Printer on a Macbook With Mac Os X Operating System

Brother Printers are known for its high quality features and are the best in its printing service than other brand printers. The brother printer comes with full printing solutions for both office as well as home users. The printer is manufactured with highly innovative features with the state-of-the-art technology. Our Brother Printer technical support phone number section has the full potential to deliver its users a world-class printing experience according to the computer devices. It has the capability to transform a virtual printout into an actual sheet.

Steps for installation of a Brother Printer on a Macbook With Mac Os X

Below are the described Steps for manual installation of a Brother Printer on a Mac-book With Mac Os X Operating System by Brother printer technical support professionals to install a Wireless router based Brother printer on a Mac-book with Mac OS X system:

  • First, a user is required to create a simple short text file to carefully test the printing feature
  • Remove the paper in the Brother printer to avoid wasting too many unsuccessful runs
  • Find out the IP address of your router which is usually x.x.x.1 where x stands for various numbers.
  • Next, access the “Do File | Print in Text Edit” menu
  • Then, input the IP Address of the router in the Address Box.
  • Adding an appropriate name and Router IP Address in the location box is required.
  • Select the type of printer from the Printer list in Print Using box
  • Add the Button
  • At, last click on the continue Button and check the result

Tips for safety purpose

  • Remove the paper in the Brother printer, to avoid unsuccessful runs. Unsuccessful runs occur with a strings of characters, ad infinitum and many other paper issues that could be wasted

Our expert Brother Printer customer support team delivers a world class solution to the issues related to Brother Printer.  Technicians at our premises possess an excellent and a deep know-how of technical specifications of the printer to better troubleshoot them. We encourage our users to get in touch with our expert industry technicians who have wide exposure in handling Brother Printer issues. Brother printer experts will not only rectify your issues of the printer, but also safeguard you from deadly mismanagement of the product.

02Jan/17
how-to-buy-best-printer-for-office-and-personal-use-on-your-budget

How to Buy Best Printer for Office and Personal use on your Budget?

Printers haven’t changed much, but the tech world around them sure has. Even though Brother wireless printers can be seen in every home and office, you can’t just go pull one off the shelf and be guaranteed a good fit for your needs. Read on as we detail the steps by Brother Printer support team to buy the one that suits you!

1. Make a list of your Printing Needs:

Most of the consumers face challenges in searching a printer that meets all their demands that meets all their needs and also fits in their budget. Therefore make a list of all your needs that you want your printer to do.

2. Do You Need A Single Function Printer Or an MFP

Decide whether you need printer just to take print-outs or the other functions like copying, scanning, faxing, and other. Some printers also have the capability to scan from both sides of the page on a single page.

Also, some MFPs offer additional printing options as well. Web-enabled printers, both home and office models can connect directly to the Internet via Wi-Fi to access and print out selected content without needing to work through a computer. Many Wi-Fi models let you print documents and images from handheld devices. Some models let you email documents to the printer, which will then print them out.

3. Inkjet versus Laser Printer

If you need to print a wide variety of materials and you’re not afraid of the higher supply cost incurred by frequently replacing ink cartridges, then ink-jet printers is the best option for you.

But if you need a black and white text print, then you definitely need a laser/LED printer. it will also cost you less than the inkjet.

While laser printers have tremendous cachet among office users, inkjets have a legacy of mediocrity to overcome.

4. Paper Handling

A normal printer generally loads up to 150 sheets of paper in a single tray. But if your printing needs are more than that, then you should go for business printer that has the ability to hold 250 papers in a single tray.

5. Speed

If you want to print 4 or 5 paper then a slow printer can also work. But if you output a lot of documents, then speed is very important. Otherwise you will end up printing a few pages only in a day. Inkjet printers are considered very fast and their recent models can also their own speed-wise against comparably priced lasers.

6. Inks and Toners

While shopping for printers you should make sure that that it uses quality cartridges and their ink re-fills are easily available in the market.

If you buy Printer for Office and Personal use after following the above mentioned steps or any query then contact instantly to our Brother printer technical support Toll-free +1-844-828-5593 to ask online solution, then you will end up with a printer that meets your most critical needs first and makes printing more enjoyable with well-picked secondary features.

13Dec/16

Top amenities to work with Brother Printers

Founded in the year 1958, Brother Printer is now known as one of the top manufacturer printing and imaging products. The top-notch and well-designed printing brand has won millions of hearts of people worldwide by proving itself as one of the most preferred printers. Due to its advanced printing services, it can sometime lead to problems while printing. But for that Brother Printer support Helpline team is available for users worldwide. Well, as of now, lets’ see its top features

Top features of Brother Printers:

  • It’s extremely known for its fast and efficient printing services.
  • Being one of the highly preferred printers by the people, it offers high-quality and well-designed printing solutions with exceptionally high printing results.
  • It can be used for various purposes like home, home office, desktop or network work-groups, in black & white or color.
  • Brother printer has the best printing solution for you.
  • Brother printer provides a perfect quality printing services to users that comes with all-in-one feature.
  • Other available products like Brother laser / LED, inkjet, label and mobile printing solutions are offered that are highly used for businesses large and small as well as in the home.
  • Brother printer comes with state-of-the-art technology amenities which is unbeatable and highly affordable in price. The printer is one of the smartest choices for people around the globe.

The most convincing reason to choose Brother Printers:

Brother printer is chosen by people worldwide because it offers low total cost ownership as well as low acquisition rates. Users need not to face difficulties while using Brother laser printers, inkjet printers, all-in-one printers and other products of Brother Printer.

Our Brother Printer Technical Support Number service is available for different group of customers using different kind of Brother Products worldwide. We work 24 hours to meet their daily demands for various workings issues faced by them. We believe in customer satisfaction and have the best track record of the highest success rate to identify customer’s problem and solve them instantly with successful results. If you are looking to contact Brother Printer Customer Support and searching for online assistance to resolve your problems, you can call us on our toll-free number and we will get back to you via online tech support service with the best customer care support solution at very reasonable charges.