Category Archives: brother printer support

28Sep/17

Fix Issue While Using Install An Add Printer Wizard For Windows

Add Printer Wizard tool in printers helps user to smoothly install a printer easily whether it’s a conventional or a wireless one. The printer can be easily connected to the computer directly or via a network process. Once users have started functioning with the printer, the Add Printer Wizard will automatically detect the printer by guiding users step-by-step manner to connect it with the computer. But there may be issues occurring related to Add Printer tool that may be due to improper using of the Add Printer tool, not able to detect the tool at all and also and occur due to Bluetooth issues attached to the printer. Below are steps discussed to resolve issues while using an Add Printer Wizard for Windows.

Steps to troubleshoot issues while using an “Add Printer Wizard” for Windows.

Step 1: Using theAdd Printer Wizard

The error message “Access is denied” may come across while users are trying to print from a Windows Vista-based PC to a PC running Windows XP. Also sometimes it is seen that a printer needs to be added, but is not displayed in the Add Printer Wizard. For this issue, the solution is quite easy to apply and that if the Wizard is not able to detect a printer, then install it manually. Now, when the Add Printer Wizard is used by users to connect a new printer then, users may come across an error message displayed as “Operation could not be completed”. The print spooler service will not run running in this case.

Step 2: Solve the issue of “Add Printer Wizard” not detecting a printer

This issue happens because the printer is already installed earlier or may be a new printer needs to be installed. It is suggested for users to check whether the printer is switched on or not? If not then, the printer needs to be switched on. If the printer is on then, do check whether the networking cable is properly plugged in or not. Plugging of the networking cables properly is highly required.On the other hand, if it’s a Bluetooth printer then, check the mode set in it to makes the device accessible to all. If the printer is already set to the invisible mode then, make it set to visible mode. If this issue persists, it defines that the problem is mainly with the computer software or hardware.

Step 3: solve issue ofBluetooth printers are attached using the Add Printer Wizard

 

Related Blog: How to fix Brother Printer Error Code 20?

To perform this step, simply click on the ‘Control panel’ icon and then, tap on the ‘Hardware and Sound’ icon. Next users are need to click on the ‘Printer’ icon. After you have clicked on the ‘Add a printer’, the Add Printer Wizard will automatically open. In the Add Printer Wizard, you are advised to click on the ‘Add a network, wireless or Bluetooth printer’ icon. Now, the Add Printer Wizard will guide users through further steps and once completed, users will see a “finish” button. Now, your Bluetooth printer is completely attached to the computer.

Call us at Brother Printer Support Number for more such issues

Get connected to our technicians at Brother Printer Customer Care Number to resolve more such queries with excellent support solutions from us. We are a 24*7 hours tech support service available for users to assist them anytime as and when needed by them. Our team is backed by exceptionally qualified, talented and competent professionals who help users in solving out minute to minute issue at a go

16Sep/17
Printer Keeps Going Offline Error

How To Fix Brother Printer Keeps Going Offline Error?

Printers are used to print documents, photos, brochures, and many more tasks. But these tasks can come into halt when the printer keeps going in offline mode. The error usually occurs when a command creates an error on the printer by preventing all future printing jobs that are needed to perform by users. The error usually occurs when the printer gets stuck, making it impossible to print by users. Other reasons may occur if the printer driver gets corrupted due to virus attacks or any other malware present in the system.  Well, there are ways to Fix Printer Keeps Going Offline Error by following all appropriate steps.

Steps to troubleshoot Fix Printer Keeps Going Offline Error

Step 1: Deleting print jobs

  • It is quite possible that something is stuck inside which is restricting users to perform the print jobs and as result it leads to printer go in offline mode on repeated basis. To solve this issue, please remove all the current print jobs. This can easily be done by double clicking on the ‘Printer’ icon.
  • The next thing is to select the option ‘Cancel All Documents’ and proceed to the next step.

Step 2: Remove all corrupted drivers

 Related Blog: How to Fix Change Drum Soon Error in Brother DR3000 Drum Unit?

  • To solve the corrupted driver issue, one needs to restart the computer first. If the printer does not work then, simply uninstall all existing ones and then, reinstall a new one.
  • Now all your issues regarding the printer offline mode will be solved by simply reinstallation of the driver made by you.
  • Since, viruses are the main reason for making all your drivers corrupted, this issue should be solved immediately. Installation of a good virus software is always recommended for users by technicians.

Dial us at Brother Printer Support Number to resolve all types of Brother printer faults

Get in touch with us at Brother Printer Customer Support Number to fix all your technical glitches at a go. We are available for users 24*7 hours a day to bring them world-class support solutions in fraction of seconds. Our team is engrossed by talented pool of skilled technicians who are always a step ahead in resolving all critical issues.

 

19Aug/17

How to Fix Brother Printer USB Composite Device Error Code 10?

The Brother Printer USB Composite Device Error Code 10 means this device cannot start (Code 10)” to “Operation failed” or “The requested operation failed“.  Well, many users have reported encountering the same issue, while disconnecting, reconnecting, and uninstalling the printer from the Control Panel.

Even, uninstalling their Brother Printer drivers using the drive un-installation utility is available at Brother Printer official website. Then don’t take tension about it, you can easily Fix Brother Printer USB Composite Device Error Code 10, just by following the troubleshooting steps which are given below.

Troubleshoot Brother Printer USB Composite Device Error Code 10 With Easy Hacks

Brother printers are extremely popular for its user-friendly designs. However, like every electronic gadget, it also has some shortcomings. Brother Printer USB Composite Device Error Code 10 is one of the many shortcomings of this printer. If you are one who is also facing the USB Composite Device Error, no need to feel frustrated. This article contains step by step guidance to help you solve the bug on your own. But in order to solve the problem, you have to understand the nature of the problem properly.                      

When does USB Composite Device Error Code 10 occur?

USB composite devices work as a connecting peripheral between two or more device; here your printer and computer. If it fails to detect the printer then it will give you an error message, Error code 10 is one of them.

USB composite error mostly occurs when your USB device stops working or accidentally disconnects. Such problems can occur at any time when you are using your Brother printer.

Know More About USB Composite Device Error

When USB Composite Device Error occurs it produces error messages like “operation failed” or “The requested operation failed”. This means that the device is failing to start.

This type of error mostly occurs due to faulty cables or USB Composite Device driver. The problem can for malware attacks.

How to Solve USB Composite Device Error

No matter what problem you are facing with your device, it is essential to fix the bug right away. To solve your USB composite error you can follow the steps below.

  • Check the network connection cables- Firstly, check your cable connection because this error code can occur due to a faulty cable connection.
  • Update the Firmware- You should update your Brother printer firmware by downloading it from a reliable source.
  • Update USB composite driver from device manager- You may face the error due to an outdated version of your composite device driver, update it and see if the problem is fixed.
  • Restart your computer- You can try restarting your PC to fix the problem. Rebooting your system often fixes issues helping you to resume your work.
  • Run the troubleshoot-You can always make use of the Windows Troubleshooter tool to diagnose the problem.

Solutions to Troubleshoot Brother Printer USB Composite Device Error Code 10:-

Solution 1:- Check Cable Connection

Firstly, you should try to verify your Brother Printer connection, which you are using, in order to meet the required specifications and connections. So, please check the cable that is connected properly under the main cover in the correct socket marked with a USB symbol.

Solution2:-Update the Firmware

You should try to update your Brother printer’s firmware. It can be a little difficult, at the time when your computer refuses to recognize it as a USB Composite Device and not a printer.

Related Blog: How to Fix Change Drum Soon Error in Brother DR3000 Drum Unit?

Follow these steps to fix it.

  • Go to the official Brother website, and then switch the “Downloads” section.
  • Then search your Brother printer using its model number or select your Brother Printer Product category.
  • Next, choose your Brother Product series.
  • Then choose your Brother Printer’s model number in the page when the pops up appear.
  • Once you forward the Downloads page, then download your specific Brother Printer, and select your OS version (Windows or Windows 8.1 (32-bit or 64 bit)) and then hit on “Search” button.
  • Underneath the “Firmware” section, you have to tap on the “Firmware Update” Tool.
  • Then the window pops up, so you need to tap on your preferred language.
  • Hit on the “Agree” button and then the “Firmware Update Tool” will start downloading automatically.
  • Once your Firmware Update Tool downloaded has been successful, then you will need to launch it.

In this way, you can easily update Firmware for your Brother Printer.

In any case, you have any doubt or problem with the above steps, then you will require to connecting with the Brother Tech Support experts to get help.

Dial +1-844-828-5593 Brother Customer Support Number To Avail the Online Help:-

Brother Printer Support

You can feel free contact at Brother Printer Support Number to urgent connecting with our Brother Customer support experts in order to receive fast and quick solutions to fix it. The technicians are very dedicated and helpful in resolving the immediate any kind of Brother Printer technical issues or errors. Hence, the number is toll-free and available 24×7 days to give customer’s assistance. Hence, connect with techies now and get effective solutions & services into Brother Printer’s technical problems in a short time.

Get The Expert Solution From Our End

Hope you have already fixed your bug after following the troubleshooting guide. But if you still can’t fix your Brother printer bug, there can be something wrong with your device. If you need expert assistance, you can simply connect our world-class technicians at our Brother support center. You can choose from three options to reach us. You can Mail us at our Brother printer support ID, just remember to discuss the problem in brief. Also, you can Call us at our Brother printer support number or avail of our live chat facility to get solutions to any Brother printer related bug at any time. Now stay connected with our world-class technicians all the time at an affordable cost.

18Aug/17
TroubleshootChange Drum Soon Error

How to Fix Change Drum Soon Error in Brother DR3000 Drum Unit?

The Change Drum Soon Error occurs usually while the reset is not at all performed accurately and thus it leaves an error message known as “CHANGE DRUM SOON”. To easily work easily with the Brother laser printer, users  need to have both a toner cartridge as well as a DR3000 drum unit.

Well carefully handled then, changing the toner cartridge in the printer device is quite easy and thus the printer checks out all key parts of the toner cartridge to check how full or empty it is. Continue reading

13Jun/17

How To Connect Brother Printer On Wireless Network?

If users have trouble over connecting Brother printer on wireless network for Macintosh then, don’t worry about it.  Our professional expert team has carefully penned down a blog on this matter with proper verification steps. This will further allow users to perform a deep check whether their Brother printer is well connected over Wireless Network or not?

Steps to connect Brother Printer on wireless network for Macintosh

Step1: Power on the printer

  • Check for the printer’s connection. If it is found that the printer’s display (LCD) is absolutely in blank state then, your machine is powered off. Users are advised to press any button for ensuring whether it comes out from sleep mode. If not then, check for appropriate connection with all power switches.
  • Perform a check whether the printer display screen is displaying any kind of error message like ‘Paper Jam.’ If it is positive then, go for troubleshooting steps.
  • Move on to next step to connect Brother printer on wireless network for Macintosh

Step2: Verification of wireless connection

If everything seems to be fine with your printer, let’s move ahead by checking the wireless connection status first. For this, one needs to print the “Network Configuration List”. In case the Wireless Link Status is OK, move to the next step.

Step3: Verify for available communication between Printer and the computer

  • Get access to the printer’s IP address from your Network Configuration list which you have printed in previous step.  If you find the IP address to be in invalid status then, go to Step4. But, if it’s accurate, then proceed further.
  • Next, get access to the computer’s IP address first.
  • Go to “Apple menu” and hit on ‘System Preferences’ option located at the drop down list.
  • Click on “Network” icon next
  • Keep a proper check on the IP address mentioned under ‘Status’ heading.
  • Check for all the following details for your computer and yes not to forget about the Brother Printer IP address.
  1. PC IP address:1.2
  2. Brother machine IP address:168.1.199
  • In the Mac OS X 10.9, just hit on “Go” button which can be found in the “Finder” bar, Computer>Macintosh HD>System>Library> Core Services>Applications>Network Utility” section.
  • In Mac OS X 10.4 to 10.8 version, click on “Go” button which is located in the “Finder” bar and in the “Applications>Utilities>Network Utility”.
  • Click on the ‘PING’ tab which can be found at top side and then enter IP address of Brother Machine as instructed.
  • Hit on ‘Send only _ pings’ radio button to ensure the value in the box is 4 and click on ‘Ping’ button.
  • If a reply from the printer’s IP address is received then , it will indicate a common communication between computer and printer.
  • Close the window now.

Step4: Establishing a Wireless Network connection

  • Reset the network settings carefully to its factory default settings.
  • Follow all the instructions that are provided with the wireless router to establish a wireless network connection.

So, if your are satisfied with our solutions regarding Brother printer issue then, we look forward for you in future to have us help in solving issues. We can be reached out at Brother Printer Customer Support section anytime anywhere.

22Feb/17

Steps To Reset Brother Printer 2200 Series

The Brother Printer 2200 series Laser Toners and Drums will be used for a long time as the printed paper does not contain clear or dark spots. If you shake the toner thrice at the end of its life, or when the printing begins fading then its lifespan can be increased.

If the printer does not work properly and you can view a red error light or an orange light next to toner because of the printer’s internal page counter reach the maximum programmed number of 1500 pages. For technical support contact Brother Printer Support.

A Yellow toner light begins flashing for some days, this is the sign that the counting is about to finish. When you view Yellow lights then perform the following steps to reset the Brother printer:

  • First open the front cover
  • Switch off the printer
  • Push the ‘go’ button and switch on the printer.
  • Leave the “Start” button
  • Push the “Start” button twice
  • Now all the lights on the panel are on
  • Push the “go” button six times
  • Now the toner light is off and the error might be appears
  • The paper light is either flash or it is on
  • Close the Brother printer cover
  • Switch off the printer and then switch on

Congrats! Your Brother printer is now ready for printing.

The page counting of Drums is higher than twelve thousand pages.

The step for drums is very simple.

  • Switch on the printer
  • Also open the front cover of the printer
  • Press and hold the go button till then the lights switch on

Dial our toll-free Brother Printer Support Phone Number +1-844-828-5593 for quick online assistance for resolving technical issues relating to the brother printers. Our brother technical support service is available for resolving technical issues of our customers. Please get in touch with our technical support team and will receive online remote technical help service at highly reasonable charges.     

17Feb/17
brother support

5 Easy Ways to Clean Brother Printers Print Heads

Print heads can be jam if your Brother Printer Technical Support +1-844-828-5593 has not used for a long time or the printer cartridge has been stored for a long time or empty. When the print heads are blocked then it directly impacts the quality of the printing jobs. This blog will helps you in learning the procedure for cleaning print heads. For instant technical help contact Brother Printer Help.

Method 1: The Vacuum

  • Clean the cartridge with a soft cloth slowly.
  • Clean the cartridge nozzle by using the vacuum hose.
  • Then print a test page to check the printer.

Method 2: Self Cleaning Tool for the Mac Users

  • Choose “print and fax” by clicking on “system preferences”.
  • Select the printer which requires cleaning and launch “Print Queue.”
  • Then click at the utility icon on the printer applicable and choose “maintenance.”
  • Choose “cleaning” in pop-up menu and then click on the “OK” button.
  • Print a test page by running the head cleaning tool.

Method 3: Manual Cleaning Process

  • Inspect the printer installation manual for the position of your print head.
  • Detach the ink cartridges and drop hot water in a cotton cloth.
  • Rub the cloth against the print head to detach dry ink.
  • Run the printer personal cleaning tool twice.

Method 4: Cartridge with Print Head

  • Squeeze the ink cartridge in a cup of hot water for one night if the print head is within the cartridge.
  • Detach the ink cartridge from the water and dry it completely with the help of a paper towel.
  • Install the cartridge again inside the printer and launch the cleaning tool.

Method 5: Self Clean Tool for MS Windows XP/Vista End-Users

  • Launch the control panel menu and choose “printers.”
  • Select and right click the printer which needs to be cleaned. Then choose “properties” in the drop down menu.
  • Select the tab for cleaning.
  • Also choose the nozzles that need to be cleaned and start the printer cleaning tool.
  • The last step is to print a test page and inspect result.

Follow all these mention above steps to fix Clean Print Heads problems by our Brother Printer Customer Support expert. If you are unable to fix it, just dial our toll-free number +1-844-828-5593 for online solution.

09Feb/17

Steps to Solve Brother Printer 50 Error Messages

According to the Brother Printer Support  experts, there are several conditions that cause this error messages in the screen. Below are few steps to solve Brother Printer 50 Error Messages. This error might be the result of the following issues:

Steps To Fix Brother Printer 50 Error Messages

• The print head carriage is repeatedly failing to get back to its home page just to the right of the unit.

• Both of the springs are just located on each side of the carriage which is out of their original position.

• The cartridge which might be covering is not locked with security.

Solutions for “Machine error 50” as written by Brother printers tech support professionals:

Solution 1

• Lift the scanner cover with the help of plastic tabs which is located on the left and right side until it gets locked securely in the open position.

• Slide up the print head straight to the middle.

• Check for any available pieces of paper or staple , paper clip

Solution 2

• A user is required to lift the scanner cover by using plastic tabs which is located on the left and right side of the machine until it locks securely into the open position.

• Next, a user is required to slide up the print head to the right side just under the cover to clean the entire encoder strip.

• At last, with the help of lint free cloth, carefully grab the encoder strip on both the sides and then rub the cloth just down the strip from one side to the

Solution 3

• The encoder strip will give the print head the position which is out of place. So, a user is required to open the printer and reinsert the strip in that

Why to choose us?

Expert Brother printer customer support team of Brother printers possesses a profound acquaintance about its technological specifications which makes them exceedingly accomplished of solving all your Brother issues. Well, we support our users to search our tech support services by contacting us at our toll-free number. Having an far-reaching know-how in solving issues allied to Brother printers, we are well turned-out enough to deliver the best-in-industry solutions to customers. So, come and explore our rich technical support services at highly feasible rates.

02Feb/17
Steps to reset the toner light on your Brother HL

Steps to reset Brother printer toner light HL2240?

The Brother HL-2240 is one of the most renowned as well as an attractive personal usage printer for any type of office work, with extremely a low price in the market which possesses various features such as fast speed, and more than acceptable output quality for wide category of business needs.

Easy Steps to reset the toner light on your Brother HL 2240

Below are few essential steps suggested by Brother Printer support number by which you can reset the toner light on your Brother HL 2240 model:

  • Turn on the Brother HL-2240 printer
  • Next, a user is required to open the intro cover of the printer
  • Press and hold Go, and turn power of the printer on. Try not to release the catch.
  • Leave the Go catch at the point when every one of the 3 lights turns on
  • Press the Go catch twice
  • The majority of the lights will power on automatically
  • With the majority of the lights on, press and discharge the Go catch 5 times
  • The Error light will begin squinting as this is normal
  • Close entryway and wait for a while. The printer will go through and make the sound it makes when you first cut it on. After that sound stops, your green Ready light will be on and strong.
  • You are finally prepared to print.

On the off chance that you are having an issue notwithstanding the Toner reset issue, Brother printer technical support number professionals recommend users to put your printer into upkeep mode by pressing the Go button in a wrong way or you are experiencing another issue, you can take a chance at resetting the printer to factory default settings.

  • To go ahead with the factory reset for the Brother HL-2240, you can refer to these guidelines:
  • Watch that the starting page of the printer is shut down.
  • Turn off the power switch on the correct side of the printer.
  • Press and hold the GO catch, and continue holding it down, as you turn on the power switch.
  • Keep the GO button pushed down until every one of the LEDs illuminate and the Ready LED switches off. Set free the GO switch. Ensure that every one of the LEDs switches off.
  • Press the GO switch for 10 times. The Ready LED will streak while the printer is reset. After the printer is reset the Ready LED will be switched on.

Our Brother  printer  customer support service is available for different group of customers using different devices worldwide that meet their daily demands for various working requirements. We believe in customer satisfaction and make sure that we have a track record of highest success rate to identify customer’s problem and solve them successfully. If you are looking for online assistance to resolve your problem, you can call us on our Toll-Free +1-844-828-5593 and we will get online tech support service with the best customer care support at reasonable charges.So, come and join us for tom experience our exceptional level printer solutions to your unexpected and critical issues.  And also our Canon printer technical support technicians are always ready to sort out each and every printer technical issues with instant solution. We also provide instant remote support for Epson Printer support services for your common printer errors such as Software installation issues, Driver Upgrade, Change Printer ink, Printer Spooler and Paper Jam issues etc.

02Jan/17
how-to-buy-best-printer-for-office-and-personal-use-on-your-budget

How to Buy Best Printer for Office and Personal use on your Budget?

Printers haven’t changed much, but the tech world around them sure has. Even though Brother wireless printers can be seen in every home and office, you can’t just go pull one off the shelf and be guaranteed a good fit for your needs. Read on as we detail the steps by Brother Printer support team to buy the one that suits you!

1. Make a list of your Printing Needs:

Most of the consumers face challenges in searching a printer that meets all their demands that meets all their needs and also fits in their budget. Therefore make a list of all your needs that you want your printer to do.

2. Do You Need A Single Function Printer Or an MFP

Decide whether you need printer just to take print-outs or the other functions like copying, scanning, faxing, and other. Some printers also have the capability to scan from both sides of the page on a single page.

Also, some MFPs offer additional printing options as well. Web-enabled printers, both home and office models can connect directly to the Internet via Wi-Fi to access and print out selected content without needing to work through a computer. Many Wi-Fi models let you print documents and images from handheld devices. Some models let you email documents to the printer, which will then print them out.

3. Inkjet versus Laser Printer

If you need to print a wide variety of materials and you’re not afraid of the higher supply cost incurred by frequently replacing ink cartridges, then ink-jet printers is the best option for you.

But if you need a black and white text print, then you definitely need a laser/LED printer. it will also cost you less than the inkjet.

While laser printers have tremendous cachet among office users, inkjets have a legacy of mediocrity to overcome.

4. Paper Handling

A normal printer generally loads up to 150 sheets of paper in a single tray. But if your printing needs are more than that, then you should go for business printer that has the ability to hold 250 papers in a single tray.

5. Speed

If you want to print 4 or 5 paper then a slow printer can also work. But if you output a lot of documents, then speed is very important. Otherwise you will end up printing a few pages only in a day. Inkjet printers are considered very fast and their recent models can also their own speed-wise against comparably priced lasers.

6. Inks and Toners

While shopping for printers you should make sure that that it uses quality cartridges and their ink re-fills are easily available in the market.

If you buy Printer for Office and Personal use after following the above mentioned steps or any query then contact instantly to our Brother printer technical support Toll-free +1-844-828-5593 to ask online solution, then you will end up with a printer that meets your most critical needs first and makes printing more enjoyable with well-picked secondary features.